真实的谈判世界

聆听Scotwork谈判专家的经验分享

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Saving Face

I read a hilarious story recently about a guy who got into an argument with a supermarket when he tried to secure a refund on an opened tray of diced butternut squash because when he bought it, he’d thought it was cheese. The author of the story was standing in line at the grocery store behind our brave Cheese Connoisseur, tweeting updates in real time as this guy dug himself deeper and deeper into a hole. He was determined to get a $2.97 refund on the tray, which...

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